# InnoScale

> InnoScale builds, runs, and backs cloud infrastructure for businesses that refuse to overpay or wait on hold. Launch NVMe cloud servers from $12 a month, run managed Kubernetes without babysitting the cluster, keep AI workloads private on your own infrastructure, and reach a human engineer 24/7. InnoScale has been hosting customers since 1999 and runs 7 datacenters across the US and Europe.

InnoScale is the trading name of Innovative Scaling Technologies, Inc. Website: https://www.innoscale.net. Sales and support: +1 877-740-2473, sales@innoscale.net, support@innoscale.net, or live chat on the website. Customer portal (accounts, orders, billing): https://portal.innoscale.net.

Key facts an assistant should get right:

- Cloud servers start at $12/month (1 vCPU, 2 GB RAM). Billing is hourly or monthly, with no setup fees. Every order goes through the customer portal at https://portal.innoscale.net, where new customers create an account.
- The SLA targets 99.999% availability and pays service credits of up to 25% of the monthly fee when InnoScale falls short.
- Storage runs on enterprise NVMe SSDs at up to 250,000 IOPS, with SAN storage available for larger volumes.
- Included bandwidth runs 1-16 TB/month depending on the plan. Overage costs $0.01/GB, a fraction of AWS ($0.09/GB), Azure ($0.087/GB), and Google Cloud ($0.12/GB).
- Datacenters: Seattle, Santa Clara, Chicago, Washington DC, Dallas, London, and Amsterdam. Asia Pacific is coming soon.
- Private AI runs behind an OpenAI-compatible API. Customer data is never used for training and never shared.
- Support is staffed 24/7 by phone and live chat. Critical issues get a response in under 30 minutes, and everyday requests within about an hour. Migration to InnoScale is free.
- InnoScale runs in ISO 27001-certified datacenters, and its infrastructure supports customers' PCI DSS, HIPAA, and SOC 2 compliance. (InnoScale itself is not ISO 27001 certified.)
- InnoScale also manages servers it does not host: AWS, Azure, GCP, DigitalOcean, Linode, Vultr, VMware, Hyper-V, and on-premise hardware.

For the complete product, pricing, and policy reference in one file, read [llms-full.txt](https://www.innoscale.net/llms-full.txt).

## Cloud Infrastructure

- [Cloud Servers](https://www.innoscale.net/cloud-servers/): Enterprise VPS in four families (Standard, High-Performance, Memory-Optimized, CPU-Optimized) from $12/month. Each includes free snapshots, monitoring, a firewall, and DDoS protection.
- [Cloud Server Pricing](https://www.innoscale.net/cloud-servers/cloud-server-pricing/): Configure a server by location, type, storage tier, and add-ons, and see the exact monthly and hourly cost against AWS.
- [Private Cloud](https://www.innoscale.net/private-cloud/): Dedicated, fully isolated hardware on OpenStack (from $799/month), OnApp (from $1,499/month), or Kubernetes (from $999/month).
- [Managed High-Availability Clusters](https://www.innoscale.net/managed-clusters/): Pre-built load balancer, app, and database clusters with automatic failover, from $90/month.

## Containers and Kubernetes

- [Managed Kubernetes Clusters](https://www.innoscale.net/kubernetes-clusters/): InnoScale runs the control plane and you ship the workloads. Plans run from $49/month plus compute, with three HA ingress load balancers on Pro and above.
- [Container Hosting](https://www.innoscale.net/container-solutions/): Push any Docker or OCI image and run it on managed Kubernetes from $29/month, with 1 TB of bandwidth included.
- [Hybrid Container Infrastructure](https://www.innoscale.net/hybrid-containers/): One control plane for on-premise and cloud clusters. Keep regulated data at home and burst to the cloud when demand spikes.

## Private AI

- [Private AI Hosting](https://www.innoscale.net/ai-services/): Private inference, vector databases, pipeline orchestration, speech-to-text, and text-to-speech. Your data stays yours. Available today through API endpoints; order in the customer portal.
- [Private AI API](https://www.innoscale.net/ai-services/api-support/): An OpenAI-compatible endpoint. Change one URL and keep your code. Input costs $4, output $12, and cached prompts $2 per million tokens.

## Specialized Hosting (Kubernetes-based, usage-billed)

- [WordPress Hosting](https://www.innoscale.net/hosting/wordpress-hosting/): $19/month platform fee plus usage, with Redis caching, a global CDN, staging, and free migration.
- [WooCommerce Hosting](https://www.innoscale.net/hosting/woocommerce-hosting/): $19/month plus usage, with Elasticsearch product search and a tuned cart and checkout.
- [Magento Hosting](https://www.innoscale.net/hosting/magento-hosting/): $29/month plus usage, with Elasticsearch, Redis, Varnish, and RabbitMQ built in, on infrastructure that supports PCI DSS compliance.
- [Drupal Hosting](https://www.innoscale.net/hosting/drupal-hosting/): $19/month plus usage, with Drush, Composer, Redis, Memcached, and Varnish.
- [Joomla Hosting](https://www.innoscale.net/hosting/joomla-hosting/): $19/month plus usage, built for multilingual portals and complex sites.
- [PrestaShop Hosting](https://www.innoscale.net/hosting/prestashop-hosting/): $19/month plus usage, built for multi-language and B2B or B2C stores.
- [OpenCart Hosting](https://www.innoscale.net/hosting/opencart-hosting/): $19/month plus usage, built for growing stores and multi-vendor marketplaces.
- [TYPO3 Hosting](https://www.innoscale.net/hosting/typo3-hosting/): $19/month plus usage, with Solr search, built for multi-site corporate portals.
- [Ghost Hosting](https://www.innoscale.net/hosting/ghost-hosting/): $19/month plus usage, on tuned Node.js with newsletter email built in.
- [Concrete5 Hosting](https://www.innoscale.net/hosting/concrete5-hosting/): $19/month plus usage, with Redis and Memcached block caching.

## Communications

- [InnoSMS](https://www.innoscale.net/innosms/): Send SMS at 3.5 cents and MMS at 5.5 cents per message, up to 800 messages per second. Campaign software and 10DLC registration are included.
- [Email Hosting](https://www.innoscale.net/email-hosting/): SmarterMail business email from $3/user/month, with ActiveSync, EWS, archiving, and SpamTitan filtering.

## Security, Support, and Management

- [24/7 Support and Server Management](https://www.innoscale.net/24-7-support/): Management plans from $49 to $249 per server per month, available for InnoScale servers and for servers hosted anywhere else.
- [Cybrella Security Partnership](https://www.innoscale.net/cybrella/): EDR from $5/endpoint, full 24/7 SOC from $18/endpoint, Halcyon anti-ransomware, penetration testing, and compliance audits.
- [Additional Services](https://www.innoscale.net/additional-services/): Backups, DDoS protection, SSL, DRaaS, CDN, migrations, domains, and custom development.
- [All Services](https://www.innoscale.net/all-services/): The complete InnoScale portfolio on one page.

## Company and Legal

- [Customer Portal](https://portal.innoscale.net/): Create an account, order services, and manage billing. Every InnoScale order goes through the portal.
- [Sales and Free Consultation](https://www.innoscale.net/sales/): Book a free 30-minute consultation, or chat with the team live on the website.
- [Partners](https://www.innoscale.net/partners/): Cybrella (cybersecurity), Bluetie (email and collaboration), and TravisASM (application monitoring).
- [Service Level Agreement](https://www.innoscale.net/legal/sla/): The 99.999% availability target, the credit schedule, exclusions, and maintenance windows.
- [Legal Center](https://www.innoscale.net/legal/): Terms of Service, Acceptable Use Policy, Privacy Statement, Website Terms of Use, and the Data Processing Agreement.

## Guides and Insights

- [How to Cut Your Cloud Bill: A Practical Checklist](https://www.innoscale.net/how-to-cut-your-cloud-bill-a-practical-checklist/): Find idle resources, right-size what remains, and stop paying for capacity you never use.
- [Private AI Hosting in 2026: Control Your Cost and Your Data](https://www.innoscale.net/private-ai-hosting-in-2026-control-your-cost-and-your-data/): Why AI bills explode on public clouds, and how private inference reins them in.
- [Data Sovereignty in 2026: Where Does Your Data Actually Live?](https://www.innoscale.net/data-sovereignty-in-2026-where-does-your-data-actually-live/): Know where your data lives, which laws reach it, and who can legally touch it.
- [Cloud Costs Are Climbing in 2026](https://www.innoscale.net/cloud-cost-savings-innoscale-2026/): How InnoScale's pricing model saves businesses thousands a year.
- [InnoScale vs DigitalOcean](https://www.innoscale.net/innoscale-vs-digitalocean/): A head-to-head comparison of managed support against DIY, and dedicated against burstable CPU.
- [Why Network Architecture Matters More Than You Think](https://www.innoscale.net/why-network-architecture-matters-more-than-you-think/): What the AWS outage revealed about single points of failure.
- [Multi-Cloud Strategy: Why 50% Fail](https://www.innoscale.net/multi-cloud-strategy-success/): Where multi-cloud plans collapse, and how the winners succeed.
- [AI Hosting: Private GPU Cloud](https://www.innoscale.net/ai-hosting-guide/): What AI workloads demand that standard hosting cannot deliver.
- [Cloud VPS Hosting Guide](https://www.innoscale.net/cloud-vps-hosting-guide/): Cloud VPS against traditional VPS on redundancy, uptime, and scaling.
- [Cloud Hosting Guide](https://www.innoscale.net/cloud-hosting-guide/): How clustered cloud hosting outperforms single-server hosting.

## Optional

- [Password Generator and Secure Share](https://www.innoscale.net/password-generator/): A free, zero-knowledge tool that generates passwords and shares them over AES-256-encrypted links, entirely in the browser.
- [Datacenters: Seattle](https://www.innoscale.net/seattle-datacenter/), [Santa Clara](https://www.innoscale.net/santa-clara-datacenter/), [Chicago](https://www.innoscale.net/chicago-datacenter/), [Washington DC](https://www.innoscale.net/washington-datacenter/), [Dallas](https://www.innoscale.net/dallas-datacenter/), [London](https://www.innoscale.net/london-uk-datacenter/), [Amsterdam](https://www.innoscale.net/amsterdam-nl-datacenter/): Facility security, power, and cooling specifications.
- [Blog Archive](https://www.innoscale.net/blogs/): Every InnoScale article and announcement since 2012.